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Staples Leverages Idiom Worldserver For Multilingual Canadian Site

Leading Office Supply Retailer Uses WorldServer to Maintain and Synchronize Content for Canadian Market in Two Languages

Waltham, MA - July 18, 2001 - Idiom Technologies, Inc., the leading provider of enterprise globalization solutions, today announced that Staples, Inc. (Nasdaq: SPLS), the $11 billion retailer of office supplies, business services, furniture, and technology to consumers and small businesses, has leveraged the Idiom WorldServer Web infrastructure software for its Canadian Web site, Staples.ca. WorldServer helps Staples offer both English- and French-speaking Canadian customers a tailored online experience.

WorldServer helps Staples streamline the globalization process, saving the company time and money. Prior to implementing WorldServer, Staples relied on labor-intensive manual systems to make and track changes to the site. Today, when content changes on the English site, WorldServer's project management tools automatically initiate and track globalization workflow, and WorldServer's translation workbench enables Staples to quickly and accurately translate or tailor content. This reduces time-consuming translation steps, project management inefficiencies, and out-of-sync content.

"In the highly competitive, price-driven office supply market, retailers are constantly looking for creative ways to lower costs and create process efficiencies while meeting the needs of their customers," said Fred Lizza, CEO of Idiom. "With the implementation of WorldServer, Staples is able to decrease the time and cost associated with creating and maintaining multilingual content. This helps the company to continue to deliver industry-leading financial results and superior levels of customer service."

"Staples.ca aims to help our English- and French-speaking customers throughout Canada leverage the Web to slash the cost and hassle of running their office," said Tim Greenan, Information Systems manager for Staples. "Idiom WorldServer has helped Staples more efficiently manage and synchronize our multi-lingual Web site while increasing the accuracy of the translated content."

Staples, which also operates as Business Depot and Bureau En Gros, is Canada's largest supplier of office supplies, business machines, computers, office furniture, and business services for the small business and home office customer. The company searched for a globalization solution to fit a range of requirements that included: streamlining the translation process, synchronizing content across multilingual sites, and improving the tracking and management of site changes. After evaluating competing technologies, Staples selected WorldServer because of the product's unique process management capabilities and robust localization tool set, as well as the quality and ease-of-use of the software.

About Idiom Technologies, Inc.
Idiom is the leading provider of software, strategy, and services for e-business globalization. Idiom WorldServer™ is Web infrastructure software for globalization that enables the coordinated and efficient development of multilingual, multicultural Web sites and cost-effectively automates and synchronizes their management. Idiom strategy and services offerings include WorldWise™ (www.idiominc.com/worldwise), the premier online resource center for e-business globalization, and the Global Readiness Assessment™ to help companies develop or expand a path to successful globalization. Idiom's customers include multinational companies such as Adobe®, Eastman Chemical Company, General Electric, MasterCard, Royal Caribbean Cruise Lines, Travelocity™, and Xilinx, Inc.™. Through its Global Partner Network™, Idiom teams with the industry's leading technology, consulting, development and implementation service organizations to provide customers with end-to-end solutions for e-business globalization. Idiom is funded by Greylock, JAFCO Ventures, North Bridge Venture Partners, and Sigma Partners. For information on Idiom products and services, call (781) 464-6000, visit www.idiominc.com or email publicrelations@idiominc.com.